How often do people complain about others not doing what they promised, or dislike change, object to ideas, or have a general negative attitude? Sending an email instead of talking face to face, not communicating needs, timescales or specifics and assuming that the person or people gets it. Gets what? My point exactly, if you don’t communicate it people are left in the dark. Improve communication, improve cohesion, make change more positive, make management easier, the list is endless and yet communication is overlooked by many companies.